Privacy Policy
At 777bd, protecting your personal information is our priority. This policy explains how we collect, process, and keep your data secure.
Introduction and Scope
777bd (referred to as "we", "us", or "the platform") is an online gaming and sports betting platform operated for users in Bangladesh. This Privacy Policy explains how we handle the personal information of users of our website and mobile app.
This policy is an integral part of 777bd's Terms and Conditions. By registering on or continuing to use our platform, you are considered to have accepted the terms of this policy. Use of this platform by anyone under 21 years of age is not permitted.
What Information We Collect
777bd collects user information at various stages. Below is a breakdown of the types of information collected:
Identity Information
- Full name and date of birth (for age verification)
- National ID or passport number (for account verification)
- Email address and mobile number
- Residential address
- Occupation and general income details (where required)
Financial Information
- Mobile number and account details for bKash, Nagad, Rocket, Upay or bank accounts
- Deposit and withdrawal transaction history
- Financial details of betting activity
Note: Card numbers or banking PINs are never stored.
Usage Information
- Login date, time, and IP address
- Browser and device type
- Which games were played and for how long
- Details of betting and gaming activity
- Data collected from cookies and local storage
How We Collect Information
We collect information through the following methods:
3.1 Direct Collection
Information you provide yourself during registration, login, deposit, withdrawal, or when contacting us is collected directly.
3.2 Automatic Collection
When you use our platform, browsing behaviour and device information are automatically collected using cookies, web beacons, and similar technologies.
3.3 From Third Parties
For identity verification or payment processing purposes, relevant transaction information may sometimes be received from registered payment service providers (such as bKash, Nagad).
Purpose of Using Information
Collected information is used only for the purposes listed below:
| Purpose | Details |
|---|---|
| Account Management | Handling registration, verification, login, and account security |
| Transaction Processing | Managing deposits, withdrawals, and bonus-related activity |
| Customer Support | Resolving your requests and complaints via live chat and email |
| Fraud Prevention | Detecting and blocking suspicious transactions |
| Responsible Gaming | Identifying excessive betting and providing necessary support |
| Service Improvement | Improving the platform experience and functionality |
| Communication | Sending important updates, promotions, and service-related notifications |
Sharing and Disclosure of Information
777bd never sells or rents your personal information to third parties. However, information may be shared in a limited way in the following circumstances:
5.1 Service Partners
Minimum necessary information may be shared with trusted partners for payment processing, identity verification, and technical support. These partners may use the information only for the specified purpose.
5.2 Legal Obligations
If disclosure of information is required to comply with applicable law or a legitimate directive from an authority, it will be done. In such cases, you will be informed to the extent possible.
5.3 Fraud Prevention
If fraud or misuse of the platform is detected, relevant information may be shared with security agencies or partners.
Data Security Measures
777bd has implemented both technical and administrative measures to keep your personal and financial information secure.
SSL Encryption
All data transmitted on the platform is encrypted using SSL technology, so no one on the network can read your information.
Secure Data Storage
Data is stored on encrypted servers and access is strictly controlled. Only authorised staff can view information, and only to a limited extent.
Identity Verification
OTP verification is used during login and transactions to prevent unauthorised access.
Limited Data Access
Access to information within the company is granted on a need-to-know basis. All staff are bound by confidentiality agreements.
Please note that transmitting information over the internet cannot be made entirely risk-free. 777bd takes all reasonable technical measures, but cannot guarantee against the inherent risks of the internet.
Data Retention Period
Your information is retained according to the following policy:
- Active Accounts: All information is retained for as long as the account remains active.
- After Account Closure: Even after an account is closed or deleted, relevant information may be retained for a specified period for legal compliance and fraud prevention purposes.
- Financial Transaction Data: Transaction data is retained for an extended period for audit and dispute resolution purposes.
- Inactive Accounts: You will be notified before information from long-inactive accounts is deleted.
Your Rights
Regarding your personal information at 777bd, you have the following rights:
Right to Access
If you would like to know what information is stored in your account, please contact our support team. We will provide details within a reasonable time.
Right to Correction
If your account contains incorrect or incomplete information, you can request that it be corrected. Verifiable information will be updated after your identity is confirmed.
Right to Deletion
If you request account closure, unnecessary information will be deleted after legal obligations are met. Please note that some information is required by law to be retained.
Right to Opt Out of Marketing Communications
If you no longer wish to receive promotional messages, notify our support team at any time. Essential service-related notifications cannot be stopped.
To exercise any of your rights, contact our 24/7 support team via live chat or email. The support team is also available around the clock for assistance with responsible gaming guidelines.
Minors and Age Restrictions
777bd strictly follows a 21+ age policy. Registration, use, or participation in any gaming or betting activity by anyone under 21 years of age is strictly prohibited.
Age is verified at registration, and any account found not meeting the minimum age requirement will be immediately cancelled. Information belonging to anyone under 21 is not knowingly collected or stored. If any such information is found, it will be deleted immediately.
If a parent or guardian becomes aware that their child has registered on our platform, please contact our support team immediately.
Policy Changes and Updates
777bd reserves the right to change this privacy policy at any time. For any significant changes:
- The "Last Updated" date shown at the top of this page will be changed.
- Registered users will be notified via email or app notification.
- Continuing to use the platform after a change is made will be considered acceptance of the updated policy.
- For significant changes, renewed consent may be obtained where applicable.
Previous versions are available on request. The Terms and Conditions and this privacy policy apply together to all use of the platform.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We provide support in Bengali and English, 24 hours a day, 7 days a week.
Support Channels
- Live Chat — 24/7 instant support
- Email: [email protected]
To learn more about 777bd, read our About Us page, which contains detailed information about the platform's services and values.
Your information is secure — play with confidence
At 777bd, your information is protected with SSL security and a strict privacy policy. Our support team is always ready to help with any questions.
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